Shipping & Returns

Do you offer free shipping?

Yes, we offer free shipping for orders over a certain dollar value to specific locations:

What countries do you ship to?

Shipping Destinations. International Shipping. Shipping Times

International taxes

International taxes might be applied to your order, depending on your country's tax policy. Customs duty is calculated as a percentage of the customs value of the goods. The percentage or rate varies depending on the type of goods. You can check the

Are your supplements available on Amazon?

Yes, you can find our grass-fed beef organ products on the MK Supplements Amazon store. MK Supplements – Beef Liver. MK Supplements – Grass-Fed Beef Bone & Marrow. MK Supplements - Heart & Spleen. MK Supplements - Beef Organ

How can I return products purchased using "Buy with Prime" or request a replacement for damaged goods?

When you check out using "Buy With Prime" on shop.michaelkummer.com, Amazon will fulfill the order instead of our fulfillment team. In other words, the order will ship from an Amazon warehouse near you. If you'd like to return your order, you can ini

How do I set up a wholesale account?

To set up a wholesale account with our store, you must provide your complete company name, webpage (if applicable), shipping address, and phone number. Once you provide the necessary information, we will set up your account on the backend. As a whole

Returns and refunds

Your 100% satisfaction is important to us. We accept returns for a full refund (excluding shipping fees and charges incurred on return shipments due to customs duties or other fees) or replacement on any supplements purchased within the last 30 days

Can I update the shipping address for my order after it has been placed?

In the event that you need to update the shipping address after placing the order, it's crucial to contact us as soon as possible since we are generally unable to change the address directly once an order is placed. However, if your order is still li