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Order Management

Returns and refunds

Your 100% satisfaction is important to us. We accept returns for a full refund (excluding shipping fees) or replacement on any supplements purchased within the last 30 days — even if the product has been opened. Our return process is simple and desig


Please fill out this contact form if you need a replacement within 30 days of ordering. We just need to know the order number, the product you need replaced, and the reason for the exchange.

Update or cancel a subscription

The easiest way to update or cancel a subscription/recurring shipment is by logging into the customer portal.

Order cancellations

The best way to cancel an order is to contact us. If your order has already shipped, don't worry! We can email you a return shipping label so you'll still receive a full refund (and we'll pay for domestic return shipping).

Can I apply discount codes to my subscription?

We offer several types of discount codes throughout the year, but not all of them can be applied to active subscriptions. For example, discount codes related to annual sales events like Black Friday can't be applied to an active subscription. However