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My tracking information hasn't been updated in several days. What can I do?Updated 2 years ago

Sometimes carriers fail to update tracking information timely and it might appear as if the shipment was isn't moving (or was lost). We have also noticed significant delays around major holidays where shipments get delayed in distribution centers. If that happened to your shipment, please contact us with your order and tracking number and we'll reach out to the carrier for you.

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